Bracelet Repair
Bracelet Repair
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Safe and free home delivery from €50 (NL) and €70 (BE, DE, AT)
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Ordered before 3pm, delivered tomorrow (NL). Abroad: slightly longer delivery time
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Exchange & return within 14 days
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Broken? We will repair it (even after the warranty period)
Product details
Always contact us first! We will review the situation and provide further instructions for the repair. We will then send an invoice that is easy to pay online.
With careful use of the bracelets, these can last for years!
We provide 6 months warranty & free repair service. After 6 months we ask €7.50 per bracelet to repair it and replace any missing beads.
Return costs are at your expense, resending is at our expense!
Measurement instruction
The bracelets are elastic and fit in most cases. View the size chart for the correct size!
Do you want a different size? Which can! Then choose size "Custom" and enter your wrist circumference (measured tightly) in the order notes in the shopping cart. This is the pop-up screen before the checkout process.
Dispatch
Order before 3pm, shipped the same day.
The shipment fits through the letterbox, so you don't have to be at home!
The Netherlands
- Standard shipping (1 day): €4,50. Free on orders over €50.
Belgium
- Standard shipping (3-5 days): €5.95. Free on orders over €70.
- Express shipping (1-2 days): €7.95.
Germany and Austria
- Standard shipping (2-4 days): €5.95. Free on orders over €70.
- Express shipping (1-2 days): €9.95.
Rest of Europe
- Standard shipping (3-6 days): €5.95. Free on orders over €100.
- Express shipping (1-3 days): €9.95 - €15.95.
Not satisfied?
You can easily exchange or return your order within 14 days. View the details on our exchange and return page.
Payment Methods
Pay safely and without extra costs via iDeal, Bancontact, PayPal, Sofort or with credit cards such as Mastercard and Visa. Prefer to pay afterwards? That is easy with Klarna.
Guarantee
6 months warranty on all our products and a fast, reliable repair service that you can count on for life.
Do you have any questions? Please feel free to contact us. We are happy to help you and will respond as soon as possible, usually within 24 hours on weekdays.
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Shipping information
Order before 15:00 and your order will be shipped the same day! Free shipping in the Netherlands from €50.
For Belgium, Germany and Austria shipping is free for orders over €70. For more details, please see our shipping information . -
Measurement instruction
Our bracelets are elastic and usually fit perfectly. Check our size chart to find your ideal size.
Want a specific size? Choose size "Custom" and mention your wrist size (measured tight) in the order notes in your shopping cart. This pop-up will appear before checkout. -
FAQ's
Have questions? Visit our FAQ page for answers to common questions about shipping, returns, sizing, and more.
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Contact
Can't find the answer? Contact us via our contact page . We respond within 24 hours on weekdays!
Handcrafted, especially for you
Style that lasts, quality that speaks
Unique bracelets for unique personalities
Feel the power of natural stones
A choice that tells a story
Why wait ?
Every time you look at your wrist, you will be reminded of this moment, of the decision to do something special for yourself. It is not just a purchase: it is an investment in yourself, in your own story. This bracelet will remind you of the day you chose something special, something that reflects your unique personality.
Let customers speak for us
FAQs
How are the bracelets made?
Our bracelets are handmade with a thick, elastic core that provides both flexibility and durability. This means that the bracelet sits comfortably on your wrist and can withstand everyday wear.
How do I choose the right size for my bracelet?
Our bracelets are available in different sizes. On the product page you will find a size chart that can help you choose the right size. If you have any doubts, you can always contact our customer service for advice.
How do I best maintain my Stoney Bracelet?
To keep your Stoney Bracelet in optimum condition, we recommend removing it before swimming, showering or exercising. Store the bracelet in a dry place and avoid direct contact with perfumes, lotions or other chemical products. Regular cleaning with a soft, dry cloth will help maintain its shine.
What are the benefits of a Stoney Bracelet?
Stoney Bracelets are more than just an accessory; they are designed to enhance your personal style and make a statement. Our bracelets are versatile and can be worn for both casual and formal occasions. Furthermore, they are made of high-quality materials that ensure comfort and durability.
What should I do if my bracelet gets damaged?
If your bracelet is damaged, please contact our customer service. We will do our best to find a suitable solution, whether that is a repair or replacement.
Can I track my order after it has been shipped?
Yes, once your order has been shipped, you will receive an email with a tracking number. This allows you to track the progress of your package online until it is delivered to you.
